Executive Manager

• Facilitate the integration of new partners, including training on policies, commercial terms, product knowledge, and providing marketing materials.
• Oversee the implementation of agency agreements following established templates and procedures
• Address broker inquiries promptly and accurately to ensure quality service.
• Supervise broker commission processing, maintain the master file, and ensure compliance with the agreed payout method.
• Monitor partner performance, identify trends, acknowledge high performers, and propose strategies for increased engagement.
• Ensure all broker marketing activities align with MAF branding guidelines and prevent any misuse of the brand on social media.
• Lead in enriching broker-related data, ensuring all documents are current and renewed when necessary
• Assist in executing broker events and activities to foster a stronger relationship between MAF and its partners, promoting higher sales performance
  

Requirements

• Academic Qualification: Possess a degree in Business Management or equivalent.
• Experience: Have a minimum of 1-2 years of experience in a Real Estate Developer role
• Technical Skills: Advanced proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and strong knowledge and practical experience with CRM systems and digital controls
• Communication & Interpersonal Skills: Excellent business writing skills and interpersonal skills, with the ability to build effective relationships with team members, stakeholders, and customers.
• Professionalism & Adaptability: Maintain a professional appearance, reflect the company's image, and demonstrate the flexibility to adapt to changing business needs and environments.
• Performance & Customer Focus: Results-oriented mindset with strong attention to detail, commitment to customer satisfaction, and ability to work under pressure.