Lobby Ambassador

• Offer consistently professional, friendly, warm and engaging service • Be available for Guests at all times as a point of contact • Actively represent all standards of the Arabian Cultural Connection program, and interact with guests using the coffee and dates station • Plays vital part in the Rotana Service Distinction program, by welcoming guests upon arrival to the hotel main door, escorting guests to check-in point, attending to guests on queue, greeting guests on their way to breakfast and inquire about their satisfaction, and bidding farewell to departing guests at the hotel main door • Use the Tablet Registration tool to register guests on queue while waiting for their turn to check-in at the Front Desk • Extend personal service and attention