Information Technology Supervisor

Complies with all pertinent policies and procedures. • Works towards implementing the corporate manuals and follows the corporate manuals in all times. • Be aligned in all actions with the corporate vision, mission and values. • Assists in the development of IT modifications and updates including the implementation thereof. • Searches for areas of improvement in the existing system with new adjusted soft and hardware. • Ensures consistent documentation of all software development and technical projects. • Prepares and/or helps in the preparation of users’ operational manuals including check lists and procedures to be followed by the users. • Monitors continuously the existing configuration. • Engages with support companies when required. • Follows courses in order to constantly update his know-how for the systems in use in the property. • Reviews requests for new applications in cooperation with the Electronics Engineer. • Supports hotel guest in any IT related inquiries. • Coordinates installation of new hardware, peripherals and software with the Electronics Engineer. • Keeps his work environment clean and proper at any time. • Carries out duties that may from time to time be assigned to him by the Financial Controller and the Managing Director. • Comply with all SOPs of the IT Department and the rules and ethics provided by the Hotel Training and guidance at all times. • All internal and external communications should be shared with IT Department at all time, that includes and not limited to email, Social media communication, telephone calls etc. QUALIFICATIONS: • Experience: At least 2 years experience in IT department at a 5 stars hotel. • Education: High school diploma; professional certification preferred.• Technical Skills: Sun system, Micros, Opera • Language: Required to speak, read and write English, with fluency, other languages preferred.