Account Manager - Aramex
Posted on :
14-08-2024
Employer Active
1 Vacancy
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Job Description
Purpose of the Job
In a role that brings together sales and customer service functions to more effectively manage the sales of companys Freight products . This role focuses on generating revenue through sales and maintaining client relationships and finding new customers and retaining existing ones.
Job Description
- Managing a diverse portfolio of existing client accounts
- Creating and implementing Account Plans for all strategic accounts with shortterm objectives and longterm goals along with clearly defined steps to reach them.
- Serving as the primary point of contact for all issues about your accounts.
- Analyze and identify sales strategies.
- Communicating with clients to understand their needs and explain product value.
- Reviewing customers feedback to identify areas for improvement.
- Prepare reports on account status.
- Using existing industry contracts and client to find new business opportunity.
- Work directly with clients to set strategy programming and budget.
- Building relationships with clients based on trust and respect.
- Collecting and analyzing data to learn more about consumer behavior.
- Perform forecasts on a monthly quarterly and annual basis.
- Maintaining updated knowledge of company products and services.
- Collaborating with various internal departments to ensure they fulfill all customer requests.
- Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics.
- Resolve any issues and problems faced by customers and deal with complaints to maintain trust.
- Dealing with Competition
- Discover target markets and advantages of other companies.
- Locating new customers and brief them about the products and services.
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Employment Type
Full Time
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