Senior Sales Associate

Responsibilities:

• Assisting less experienced Sales Representatives in answering technical questions posed by customers during outbound telephone calls.
• Providing support to less experienced Sales Representatives as needed.
• Identifying potential customers through networking initiatives, cold-calling, and email communications.
• Preparing and delivering sales presentations to potential and existing customers.
• Preparing regular sales reports as well as sales territory plans.
• Researching competitors’ products, pricing, and product success to determine customer preferences.
• Developing innovative sales strategies to achieve sales goals.
• Promptly submitting customers' purchase orders to the relevant department for processing.
• Resolving customer complaints in a timely and professional manner to maintain customer loyalty.