Service Technician

• Adhere to all Zahrawi Policies & Procedures as applicable.

Preventive Maintenance:

• Regular and timely plan preventive maintenance to meet Health Authority/Quality Control policies and regulations.
• Ensure that all preventive maintenance is done for all machines.

Machine Installation:

• Installation of all the products trained on.
• Arrange pre-installation requirements for free commitment or local supply of Instrument ordered.
• Ensure that the machines are installed properly to avoid any issues with the customer.

Machine Breakdowns:

• Regular and timely corrective actions for breakdown calls
• Arrange deliveries of spare parts received in stimulating time.

Trainings:

• Attend the training when scheduled / required.

Administrative:

• Timely filling of the weekly report
• To support service coordinator in the preparation of the Health Authority/Quality Control documents for new installations
• To update the database of instruments with the service coordinator
• Coordinate with Sales team regarding the technical information and pre installation site visit.
• Any appropriate sales lead / info to be shared with Sales team.

Reports:

• Weekly Reporting to Line Manager.

REQUIREMENTS

• Education: Diploma in Biomedical Engineering (or relevant)
• Experience: 2+ years experience related to biomedical field

• Job Specific Skills: Effective Communication skills & Good English - Time management skills - Problem Solving Skills - Excellent computer skills in Ms. Office – Ability to work under pressure - Customer Centric personality.

• Additional Details: Candidate should be based in Abu Dhabi (UAE) and have a valid driving license.