Greeting and Welcoming Guests: Warmly welcome visitors clients and employees as they arrive at the office or reception area.Answering Calls and Emails: Handle incoming calls and emails directing inquiries to the appropriate person or department and providing basic information as needed.Managing Appointments: Schedule appointments meetings and conference rooms ensuring all necessary arrangements are in place.Administrative Support: Perform clerical duties such as filing photocopying scanning and faxing documents. Maintain and update contact lists.Handling Correspondence: Receive and sort daily mail/deliveries/couriers. Coordinate the distribution of correspondence internally.Maintaining Office Security: Monitor and maintain office security by following safety procedures and controlling access via the reception desk.Customer Service: Ensure high standards of customer service are maintained at all times. Assist with resolving customer complaints or issues promptly and professionally.IT Support: Provide basic technical support for office equipment such as printers copiers and fax machines.Job Requirements:Education: Typically a high school diploma or equivalent qualification is required. Additional certification in office administration or a related field may be advantageous.Experience: Previous experience as a receptionist or in a customerfacing role is often preferred especially in a corporate or hospitality environment.Skills:Excellent verbal and written communication skills in English; proficiency in Arabic can be beneficial.Strong interpersonal skills with the ability to interact professionally with diverse groups of people.Organizational skills and the ability to manage multiple tasks efficiently.Proficiency in MS Office (Word Excel Outlook) and familiarity with office equipment (e.g. fax machines printers).Appearance: Neat and professional appearance reflecting the corporate image of the company.Work Ethic: Dependability punctuality and a positive attitude are essential.Working Conditions:Hours: Receptionists typically work regular office hours although some positions may require evening or weekend shifts depending on the organizations operating hours.Environment: Work is primarily indoors in corporate offices hotels healthcare facilities or other business environments.Benefits: Benefits may include health insurance annual leave transportation allowance and other companyspecific perks.
