Security Officer

• Consistently offer professional, engaging and proactive guest service while supporting fellow colleagues
• Regularly patrol all areas and buildings.
• Manage presence of trespassers and unauthorized persons found on property.
• Conduct security and baggage checks as required.
• Monitor CCTV cameras and take all necessary actions to secure guests, colleagues.
• Monitor and report any vehicle infractions occurring on the property including parking, speeding, dangerous driving, etc.
• Promptly respond to any activated fire prevention devices, investigate causes and report findings.
• Respond to guest and staff concerns, including first aid and casualty care in a prompt, caring and helpful manner.
• Develop and maintain close and effective working relationships with all supporting departments.
• Complete daily log of shift activities and provide appropriate sections to departments within the hotel for follow-up.
• Follow and ensure compliance with all corporate, hotel and departmental policies and procedures.
• Participate in hotel committees.
• Perform any other duties, tasks, and assignments within your department as required

Qualifications

• Previous Security / Safety experience required in a similar capacity in a luxury hotel environment is preferred
• Current First Aid and CPR certification is required, current Advanced First Aid certification is preferred
• Completion of Fire safety/fire fighter training is an asset
• Strong written and verbal communication, interpersonal and conflict resolution skills are required
• Proven ability to work cohesively as part of a team in a multi-culturally diverse environment
• Proven ability to focus attention on guest needs, remaining calm and courteous at all times
• Strong work ethic, highly responsible, reliable and the ability to work rotating shifts (both day and night), split shifts, extended hours including evenings, weekends and public holidays is required