Patient Coordinator

Job Description: Patient Coordinator (Healthcare/ Aesthetics Clinic)

Location: Dubai UAE

Overview: We are seeking a dedicated and customerfocused Patient Coordinator to join our esteemed aesthetics clinic in Dubai. As a Patient Coordinator you will play a crucial role in providing exceptional service to our patients guiding them through their aesthetic journey from initial consultation to posttreatment care. This position requires strong interpersonal skills attention to detail and a passion for delivering an outstanding patient experience.

Key Responsibilities:

• Patient Liaison: Serve as the primary point of contact for patients assisting them throughout their clinic experience with empathy and professionalism.
  
• Consultation Management: Schedule and coordinate patient consultations ensuring efficient clinic flow and timely followups.
  
• Treatment Coordination: Coordinate treatment appointments ensuring all necessary preparations and paperwork are completed accurately and in a timely manner.
  
• Patient Education: Provide information to patients regarding treatments procedures pricing and aftercare instructions.
  
• Customer Service: Deliver exceptional customer service at all times addressing patient inquiries concerns and feedback promptly and courteously.
  
• Administrative Support: Maintain patient records and documentation in compliance with clinic policies and regulatory requirements.
  
• Collaboration: Liaise effectively with healthcare providers clinicians and administrative staff to ensure seamless patient care and operational efficiency.
  
• Sales Support: Assist in promoting clinic services and products including upselling and crossselling as appropriate.
  

Requirements:

• Education: Bachelor s degree or equivalent in a related field preferred.
  
• Experience: Previous experience in a customer service or patient coordination role within the healthcare or aesthetics industry is advantageous.
  
• Language Skills: Fluency in English and Arabic (both verbal and written) is essential.
  
• Interpersonal Skills: Excellent communication skills with a strong ability to build rapport and establish trust with patients.
  
• Organizational Skills: Strong attention to detail and ability to manage multiple tasks efficiently.
  
• Technical Proficiency: Proficient in MS Office (Word Excel Outlook) and familiarity with healthcare management software is a plus.
  
• Empathy: Compassionate and empathetic approach towards patient care and satisfaction.
  
• Adaptability: Ability to work in a dynamic and fastpaced environment handling unforeseen challenges with composure.
  
• Professionalism: Maintain a professional demeanor and appearance at all times.
  

Benefits:

• Competitive salary and benefits package based on qualifications and experience.
  
• Professional development opportunities and ongoing training in aesthetics and patient care.
  
• Opportunity to work in a reputable aesthetics clinic in Dubai with a supportive team environment.
  

Application Process: If you are passionate about aesthetics and possess the skills and experience required to excel as a Patient Coordinator in our clinic we invite you to submit your resume to