- Develop and maintain key relationships with internal stakeholders locally and around the world, particularly teams focused on product and food safety and policy development
- Deep dive specific product safety and compliance related requirements (e.g. external regulatory and internal Amazon policy requirements) and make data-driven compliance solution towards customer safety
- Drive ingestion of compliance needs, design initiatives and partner with program teams to launch controls
- Identify and lead improvement projects, eliminating excess processes, driving efficiencies and creating predicable process controls and processes (including automated tools and systems) to support improving state of compliance, business expansion and program efficiency
- Design success metrics/goals, and report out on progress, obstacles, and path to resolution to cross-functional leadership
- Convert team knowledge into scalable standard operating procedures, establish swim lanes across a diversifying and quickly-changing organization, and reduce complex workflows to aligned RACIs and approval mechanisms
A day in the life
The Risk Manager is a key driver of Amazon's compliance programs for food and products. The role works across multiple global stakeholders, including operations and tech, to drive a large portfolio of key deliverables that are tracked at an executive level.