Sales Catering Manager

• Meet the sales objectives on a monthly, quarterly, and yearly basis.
• Assist the Manager, Sales and Catering in ensuring comprehensive and complete coverage of own portfolio covering all levels of accounts managerial and departmental executives for a comprehensive client servicing, achieving targets and maximum productivity in her / his portfolio of accounts.
• Ensure the communication and information flow is maintained daily by distributing Banquet Event Orders to all Departments as well as by attending BEO briefings for the Sales & Catering Department, Food & Beverage Operations and Kitchen Department.
• Ensure that all incoming requests are handled jointly with the concerned Salesperson and as per the company standards including an active follow up on sent offers.
• Supervise and assist with Banquet Operations before, during and after events and assure Guest satisfaction throughout the event
• Actively ask for Guest feedback during and after the event and encourage the Guest to submit the Guest Satisfaction Survey.
• Maintain detailed product knowledge of Saadiyat Beach Club, Kai Beach, Soul Beach and direct competitors including competition checks.
• Ensure to forward all irregularities that you encounter in your department or any other department with Cluster Manager, Sales and Catering to maximise Customer Satisfaction.
• Operate in a safe and environmentally friendly way to protect guests’ and employees’ health and safety, as well as protect and conserve the environment.t
• Comply with the hotel environmental, health and safety policies and procedures

About you

• Caring, positive attitude towards guests and colleagues.
• Hospitality mindset.
• Upholds professional values, ethics, and standards of integrity.
• Have a strong eye for detail.
• Good level of English.
• Genuine interest in helping guests.
• Must possess high levels of integrity and maturity.
• Ability to work on weekends shifts.