Ensure prompt and courteous service is extended to both internal and external clients
Maintain an orderly work environment
Have a complete understanding and knowledge of hotel’s services and facilities
Assist with rate loading and passkey generation
Assist in qualifying group and catering leads, researching space, completion of banquet event orders and responding to client(s) either personally, or by directing to the appropriate salesperson(s)
Accountability and ownership for weekly, monthly, quarterly and annual reports
To solicit from and confirm with clients, all information pertaining to the event they are planning, and to organize and distribute all information to departments through memos, banquet event orders and directives
Conduct client site inspections of the property
Maintain current sales and promotional literature
Coordinate with other departments within the hotel to ensure distribution of important information
Prepare and disseminate month-end reports
Attend all sales meetings
Obtain and record group histories
Provide administrative duties as required by the Director of Sales
Occasional Saturday office coverage
Assist with preparation and follow-up of sales events (off-site & at hotel)
Other duties as assigned
Qualifications
Excellent verbal, written, presentation, and interpersonal communications skills
Strong attention to detail, ability to multi-task and manage time efficiently
Demonstrated ability to work with and support cross-functional project teams
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