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Posted on :
12-10-2024
Employer Active
1 Vacancy
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Job Description
Ensure timely response of all the tickets raised by the client end user
Service requests solutioning by maintaining quality parameters
Act as a custodian of client’s network/ server/ system/ storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep
Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe
Employment Type
Full Time
Company Industry
Department / Functional Area
Key Skills
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