Laundry Supervisor - Housekeeping
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Job Description
- Oversees the implementation of linen room standards and procedures.
- Opens and closes the shift and ensures effective shift hand over.
- Distributes and collects keys.
- Manages all incoming and outgoing calls to Linen Department
- Solves employee grievances.
- Directs task allocations and changes according to volume and peak periods.
- Performs quality inspections.
- Liaises with Housekeeping for guest and hotel requirements.
- Ensures staff uniforms and hotel linen are processed and delivered in a timely manner.
- Ensures consistency within the department.
- Completes stock-takes as required.
- Conducts shift briefings to ensure hotel activities and operational requirements are known.
- Leads employee engagement activities.
- Recommended changes to these standards and training needs on an ongoing basis
- Maintain a current and thorough knowledge of all laundry systems.
- Management of all incoming and outgoing calls to Laundry Department.
- Make sure the room linen is in good shape and spotless.
- Prioritize VIP or difficult guests.
Employment Type
Full Time
Department / Functional Area
Chefs / F&B / Housekeeping / Front Desk
