Central Sales Support Executive - Al-Futtaim

Established in the 1930s as a trading business AlFuttaim Group today is one of the most diversified and progressive privately held regional businesses headquartered in Dubai United Arab Emirates. Structured into five operating divisions; automotive financial services real estate retail and healthcare; employing more than 35000 employees across more than 20 countries in the Middle East Asia and Africa AlFuttaim Group partners with over 200 of the worlds most admired and innovative brands. AlFuttaim Groups entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect excellence collaboration and integrity; AlFuttaim Group continues to enrich the lives and aspirations of our customers each and every day

Overview of the role
Were seeking a competent and performancedriven Central Sales Support Executive to join our team at Toyota Dubai. In this role youll play a crucial part in helping the Toyota Sales Division meet its monthly and annual objectives by providing sales support and managing stock activities across various sales locations.

What you will do

• Manage various documentation and system updations from booking to delivery (Sales order creation Insurance SAP entries finance documents / deal packs sale letter registration documents etc)
• Ensure full completion of documentation and its verification (original LPO delivery note discount sheet etc) while updating the system for internal departments to cross check (SMC second set 99 pint check)
• Tagging detagging and swapping of units as per branch requirement
• Preparation display and tracking of Goshi demo and marketing units
• To organize / arrange display and ensure all display units have correct spec sheets
• Various activities related to the new car units in the dealership (eg physical verification of stock coordination for accessory fitment
• Management of aged stock vehicles at branch level
• Control age of Customer tagged units
• Monitor Weekly / Monthly Demo Report
• PDI notification / TAT adherence
• Manage SNAP / RSVN / Display units / Demo conversion & defleeting report
• Timely submission of Insurance Cancellation Report for Deregistered units
• Manage other adhoc activities related to the sales function including but not limited to
• Weekly sanitation log report
• Deliver PDCs to the Finance Department

Required skills to be successful

• 23 years of sales administration and coordination experience ideally in the automotive industry
• Proficiency in MS Excel and PowerPoint is required
• Strong planning and organizing skills with excellent attention to detail are essential
• Excellent communication skills are a must.

About the team
The Sales Support Team Leader will oversee this role. The Central Sales Support Executive aids the Sales Department in document management arranging vehicles promptly and handling daytoday transactions with customers supported by their team.

What equips you for the role

• 2 years experience in a similar role
• Proficient in SAP
• Efficient coordination in respect of the daytoday activities of a retail operation
• Customer orientated with decision making and problemsolving abilities
• Ability to deal with people of diverse nationalities at various levels.
• Capability to work under pressure able to withstand high levels of stress
• Well organized and able to multitask and handle multiple stakeholder requirements
• Persuasive and results oriented
• Flexible willing to be assigned in another location if needed

About AlFuttaim Automotive
A major division of the UAEbased AlFuttaim Group of companies AlFuttaim Automotive is an industry leader with presence in 10 countries across the Middle East Asia and Africa.
Our core business activities at AlFuttaim Automotive include distribution manufacturing leasing and aftersales and we are firmly established as the regional representative of some of the worlds most iconic automotive brands: Toyota Lexus Honda Jeep Chrysler Dodge Volvo and RAM.

We are driven by a customercentric approach constantly pushing the boundaries on innovation quality standards and valueadded service across our vast universe of customers right from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custommade mobility solutions by delivering nothing less than worldclass omnichannel experiences.

We channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and solutions from passenger cars to SUVs electric vehicles to highperformance motorbikes commercial vehicles to industrial & construction equipment.
What keeps the company moving forward is a 9000member strong team with inspiring possibilities for growth throughout the career path. This is AlFuttaim Automotive and we empower talent to move forward.