Business Analyst

Job Summary

The Business Analyst (BA) conducts analysis to deliver data-driven insights, recommendations and reports to executives and stakeholders in order to drive more informed decision making around our Managed Services strategy and solutions.

Roles And Responsibilities

• Drive insights and support informed decision making for the Managed Services solutioning team using complex data analysis and research.
• Design and manage the required data sets and reports/ dashboards required to support the operations of the Managed Services solutioning team.
• Conduct and maintain benchmarking and market positioning analysis and reports.
• Use market/ internal data to help inform the Managed Services solutioning strategy.
• Utilize data analysis tools and techniques to interpret complex data and provide meaningful insights more broadly for the Managed Services solutioning team.
• Prepare presentations, reports and dashboards to present meaningful findings to stakeholders.
• Act as a liaison between stakeholders to ensure clear communication and understanding of analysis/ project scope and requirements.
• Assist in project management tasks such as project planning, monitoring progress, and communication with stakeholders.
• Support the implementation of changes to processes, systems, or products related to the Managed Services Solutioning team, including training and creating documentation as necessary.
  

Preferred Skills

• Strong analytical and problem-solving skills, with the ability to work with large amounts of data to identify trends and solutions
• Strong desktop research and market analysis skills
• Ability to manage multiple projects/ datasets.
• Excellent English verbal and written communication skills, with the ability to interact effectively with all levels of management
• Advanced knowledge and proven experience on creating dynamic PowerPoint presentations
• Advanced knowledge of MS Excel, Word
• Advanced knowledge of data analytics and visualization tools (Power BI, Alteryx, etc.)
• Ability to adapt to changing business needs, cultures, and environments
• Self-motivated, confident, hold strong work ethics
• Proficient in written and spoken English. Arabic is a plus
• Bachelor's degree in business administration, computer science, data analytics or a related field.
• 3-5 years of experience as a Business Analyst. Experience at a leading market insights or research entity a plus.