Loyalty Executive

Responsible for end-to-end loyalty program management

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Responsible for UI and UX journeys

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Responsible for Campaign management

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Work closely with data team for Campaign performance analysis and reporting.

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Drive Digital experience online on all Ecommerce portals and Apps.

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Support in designing engaging content for digital channels.

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Responsible for Creative designs and content development

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Building and managing customer journeys both in store and on digital platforms

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Support in the Launch of new loyalty program initiatives and program enhancements.

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Promote Loyalty program across all touch points.

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Draft Processes and implement and manage for smooth function of the loyalty program.

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Work closely with stores for loyalty program promotion and train store staff.

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Manage Budget and accounting.

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Manage social media activities for the program.

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Vendor management