SALESFORCE CONSULTANT

Job Overview:

A Salesforce Consultant is responsible for working with clients to design implement and maintain Salesforce solutions that align with business requirements and goals. This role involves deep collaboration with various stakeholders to ensure that Salesforce functionalities are optimized for performance user adoption and business impact.

Key Responsibilities:

1. Requirement Gathering and Analysis:
   • Collaborate with clients to understand their business processes and requirements.
   • Conduct workshops and interviews to gather detailed business needs.
   • Analyze and document requirements translating them into technical specifications.
2. Solution Design and Implementation:
   • Design Salesforce solutions that align with business objectives and technical best practices.
   • Customize Salesforce configurations including objects fields workflows validation rules and user roles.
   • Develop and deploy Salesforce applications using Apex Visualforce Lightning Components and other Salesforce technologies.
   • Integrate Salesforce with other systems and applications.
3. Project Management:
   • Manage project timelines deliverables and resources.
   • Coordinate with project teams to ensure timely delivery of solutions.
   • Conduct regular project status meetings and communicate progress to stakeholders.
4. Testing and Quality Assurance:
   • Develop and execute test plans to ensure Salesforce solutions meet business requirements.
   • Identify and resolve defects and issues during the testing phase.
   • Conduct user acceptance testing (UAT) and ensure client signoff.
5. Training and Support:
   • Train endusers and administrators on Salesforce functionalities and best practices.
   • Provide ongoing support and maintenance of Salesforce solutions.
   • Develop user documentation and training materials.
6. Salesforce Administration:
   • Perform routine Salesforce administration tasks such as user management data management and system maintenance.
   • Monitor system performance and implement optimizations.
   • Ensure data integrity and security within Salesforce.

Qualifications:

1. Education and Experience:
   • Bachelors degree in Computer Science Information Technology Business Administration or related field.
   • Minimum of 3 years of experience working with Salesforce preferably in a consulting capacity.
2. Technical Skills:
   • Proficiency in Salesforce configuration and customization.
   • Strong knowledge of Salesforce technologies including Apex Visualforce Lightning and Salesforce APIs.
   • Experience with data migration and integration tools (e.g. Data Loader MuleSoft Informatica).
3. Certifications:
   • Salesforce Certified Administrator.
   • Salesforce Certified Platform App Builder.
   • Additional Salesforce certifications (e.g. Sales Cloud Consultant Service Cloud Consultant) are a plus.
4. Soft Skills:
   • Excellent communication and interpersonal skills.
   • Strong analytical and problemsolving abilities.
   • Ability to manage multiple projects and priorities simultaneously.
   • Customeroriented with a focus on delivering highquality solutions.
5. Other Requirements:
   • Ability to travel as needed for client engagements.
   • Strong understanding of business processes and how Salesforce can be leveraged to improve them.

Vertical:

Technology

Remote Work :

No