Reception Agent
First impressions are everything! As a Reception Agent, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us.
What you will be doing:
Greet, check-in, respond to requests and settle accounts while providing exceptional service
Take initiative to add a personalized experience
Proudly promote the hotel facilities, looking for opportunities to enhance a guest s stay through up-selling
Qualifications
Your experience and skills include:
Service focused personality is essential
Additional Information
experience is an asset
Prior experience working with Opera or a related system
Fluency in English
additional languages are a plus
Department / Functional Area
Sales / Business Development