Service Delivery Manager
Posted on :
20-05-2024
Employer Active
1 Vacancy
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Job Description
- Bachelor's Degree or Diploma and 6 years of experience in aviation/ ground handling / customer service
- Advanced understanding of airlines customer service product (specific airport related requirements) and Industry regulations for the assigned work area
- Advanced Quality Orientation Skills
- Advanced Safety Awareness Skills
- Proficient Leadership Skills
- Proficient Budget and Cost Control Knowledge
You’ll have an edge if you have
- 3 years (out of the last 6 years) of experience handling airline customers and complaints in a cross operational environment
- 3 years (out of the last 6 years) experience in airport operations
Employment Type
Full Time
Department / Functional Area
Key Skills
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