ITAV Support Staff Gaming

Tasks

Position: IT/AV Support Staff (Gaming)
Department: Information and Communications TechnologyOperations
Experience: 3 to 5 years in a similar role
Qualifications: Bachelors in Computer Engineering

Requirements

Responsibilities:

• Provide IT and audiovisual (AV) support including setup maintenance and troubleshooting of AV equipment such as projectors displays audio systems video conferencing devices and Home Automation.
• Respond to service calls and perform new installations/maintenance of AV equipment as directed by management.
• Support outdoor events and be available for oncall/afterhours service for AVrelated issues.
• Prepare Asbuilt BOQ and drawings maintain operation manuals and update system records for AV installations.
• Conduct regular maintenance visits adhere to industry standards for maintenance checklists for AV systems and report spare parts requirements.
• Submit daily work progress reports and maintain system health checks including audiovisual systems.
• Handle minor maintenance updates assist in system upgrades and provide 24/7 support as needed for AV equipment.

Additional Responsibilities:

1. Install and set up new arcade games and equipment.
2. Assist with the implementation of new game concepts.
3. Identify and troubleshoot technical issues with arcade games and equipment.
4. Perform routine maintenance and repairs on arcade games and equipment.
5. Experience in troubleshooting and repairing electronic equipment.
6. Experience in gaming simulators.

Skills and Competencies:

• Strong communication skills in English; Arabic proficiency is a plus.
• Problemsolving ability and a team player mindset.
• Capability to handle independent projects and provide support across IT and AV systems.