Do you have a:
HEART FOR PEOPLE... commitment to serve as the face of H-E-B to all your customers?
HEAD FOR BUSINESS... recognition of what needs to be done before you're told?
PASSION FOR RESULTS... a desire to help get the job done, whatever it takes?
We are looking for:
- willingness to stay attentive to customers' needs
- ability to work in a fast-paced environment
What is the work?
Customer Service:
- Assists in unloading merchandise from baskets
- Packages groceries; assists customers in transporting / unloading groceries to their vehicles
- Assists customers in locating merchandise
Stocking / Sanitation:
- Gathers baskets and picks up trash inside and outside Store
- Maintains and stocks bag areas
- Returns products to proper locations
- Stocks and stages bags; stocks check stand supplies
- Distributes Buddy bucks to registers, replaces anti-fatigue mats
- Does Carts & Parts basket relocation and power-washing basket relocation for department setup
- Performs red basket fill up / retrieval
- Cleans, mops, dusts, sweeps, vacuums check stand area, Return Center, and CCO area to maintain Store cleanliness and safety
What is your background?
- Completion of Company Orientation and Basics of Safety training (upon hire)
Do you have what it takes to be a fit as a Customer Service Assistant at H-E-B?
- Ability to work in a fast-paced environment
- Ability to work with customers and stay attentive to their needs
- Ability to maintain a high level of productivity and efficiency standards
Can you...
- Function in a fast-paced, retail environment, in detailed and precise tasks
- Work with Customers, staying attentive to their needs
- Constantly* reach at waist, grasp
- Frequently stand, walk
- Occasionally reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements
- Occasionally be exposed to cold, hot, loud noises, ambient temperatures, and wet conditions
- Demonstrate the ability to lift 55 lbs, and manage more than 55 lbs (up to 100 lbs)**
- While there may be exceptions, the measurements noted are generally defined as--Constantly: 5.5+ hours per 8-hour day; Frequently: 2.5 - 5.5 hours per 8-hour day; Occasionally: 0 - 2.5 hours per 8-hour day
- It is Partners' responsibility to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push or pull, and / or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager.