Job Description
Roles & Responsibilities
Welcoming patients and visitors, answering the telephone and answering any inquiries.
Scheduling appointments and keep those appointments on time.
Assisting patients with completing necessary forms and documentation.
Keeping a clean and calm reception area.
Processing billing and payments, using medical software
Maintaining information confidentiality at all times.
Liaising with other medical departments with professionalism and discretion.
Department / Functional Area
Helpdesk / Customer Service / Telecalling