Trainer

Job Description

Job Description

Trainer (Starting within 2 weeks)

Location: Remote

• Training Program Development: The trainer is responsible for developing and updating the new training journey for Customers and Employees, ensuring it aligns with organizational goals, industry best practices, and regulatory requirements. This includes designing a curriculum, selecting training materials, and incorporating scenario-based exercises.
• Delivery of Training Sessions: The trainer will conduct training sessions for both delegates and internal personnel. They’ll facilitate interactive sessions, delivering content effectively, engaging participants, and promoting a positive learning environment.
  • Conduct engaging and interactive training sessions, utilizing effective instructional techniques and adult learning principles.
  • Facilitate discussions, encourage participation, and create a positive learning environment.
  • Use multimedia resources, case studies, and real-life examples to enhance understanding and application of concepts.
• Subject Matter Expertise: The trainer possesses comprehensive knowledge of the Thentia Cloud platform operations, software, and tools. They stay updated with industry trends and technological advancements and share relevant insights and expertise with trainees.
  • MS-Platforms, Google Docs and Forms
  • Stay updated with industry trends, emerging technologies, and best practices in emergency dispatch operations.
  • Share expertise, insights, and relevant information with trainees to enhance their understanding and skills.

By fulfilling these roles and responsibilities, the trainer plays a crucial role in equipping Delegates and Employees with the necessary skills, knowledge, and confidence to ef