Call Center Agent
Posted on :
19-12-2024
Employer Active
1 Vacancy
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Job Description
Position Title: Call Center Agent
JPC – 3225
Location: Dubai
Language: Excellent in English & Arabic.
Exclusively for UAE National
Job Description
- Managing large amounts of inbound and outbound calls in a timely manner.
- Following call center “scripts” when handling different topics.
- Identifying customers’ needs, clarify information, research every issue and providing solutions.
- Seize opportunities to upsell products when they arise.
- Build sustainable relationships and engage customers by taking the extra mile.
- Keep records of all conversations in our call center database in a comprehensible way
Employment Type
Full Time
Company Industry
Department / Functional Area
Key Skills
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