Vendor Supervisor

• Daily huddles with store managers to share reports and gather feedback to improve existing processes
• Review operational metrics regularly, understand targets and levers to achieve objectives.
• Optimizing shopper allocation to cover order throughput

Providing timely and actionable feedback to key stakeholders and driving implementation

• Deep dive into gaps in operations and performance to understand root cause of the issues and implement initiatives to improve.
• Maintaining accurate stock inventory for incremental sales through higher fulfillment and Reliability
• Assessing store level inventory to ensure highest fulfillment of expected sales
• Managing availability for top selling items
• Working with store management team to ensure stock depth for fast moving items
• Driving shopper efficiency and compliance through continuous training and monitoring
• Weekly reporting on shopper performance and taking steps to improve overall impact on store KPI
• Building training modules and refresher programs for scalability
• Identifying and reallocating resources to meet fluctuating store demands
• Ensure in the proper execution of inventory management and daily price changes for seamless customer experience
• Frequent checks to flag and rectify any assortment or pricing issues instantly
• Working with store management to integrate automated inventory updates
• Tackle partner issues and set processes in place to mitigate recurrence
• Bring significant improvements in Operations and Logistics KPIs
• Refine store workflows to achieve desired store metrics
• Implement SOPs and SLAs to increase productivity and efficiency