Senior Personal Shopping Manager

• Ensure each person in the team has a robust plan around how they are going to grow their client book and hit their targets.
• Build a talent pipeline of shoppers to support the Threads middle east growth ambitions.
• Collaborate with local supply within the region to further strengthen the offering.
• Lead weekly data-driven 121’s with team members focused around agreed goals, sales heat maps and reports
• Provide Sales and Customer Service expertise to resolve any problems escalated by the team.
• Work cross functionally with the wider sales team to develop best practices for client outreach activity on a daily and weekly basis.
• Continue to develop the client relations proposition and all key events within the GCC
• Own the business development for the region, partnering with marketing, brands and sales strategy to execute activations, events and initiatives.
  

What You’ll Need To Succeed

• Worked for at least 2 luxury brand within a sales leadership capacity in the middle east
• Have demonstrable experience hiring and developing high performing sales teams
• Have led a sales team to go from 5M-15M sales within a 12 month period
• Proven experience creating and executing business development
• A firm understanding of the middle eastern UHNW and HNW client expectations
• Proven experience building from the ground up or working in a satellite office
• Line management experience within a global retail platform