Logistics Coordinator

Logistics coordinator who can handle quality and efficiently, customer service as a priority within the team, and facilitate the shipping documentation while handling customer queries. Applying logistics knowledge, he will facilitate the receiving and shipping of supplies, inventory materials, and products. He has a strong reliance on monitoring and coordinating customer orders, providing support, and offering quick resolutions to customer queries.

Responsibilities

• Movement of goods, imports, exports, local / domestic shipments,
• Liase with customer freight agents for quires, customs shipping documentation and collection of shipment,
• Ensure to obtain all customs documents which should comply with NOV compliance and policies,
• Ensure valuable support to customer service representatives orders and quires on the materials to be shipped,
• Timely responses to customer and customer agent's quires and guidelines for collection, shipping and deliveries,
• Coordinating with warehouse and shipping team on the order to prioritize according to the customer needs and requirements,
• Liaise with freight agents for quotes, quires, customs documentation and movements of shipping if it is Ex-works and DDP terms,
• Assist in preparing of QC and compliance on customs audits/inspections on and when required,
• Preparing accurate shipping documentation following all the rules and regulations accordingly and a through knowhow on commodity codes, and customs procedure codes are used.
• Maintain relationships and work closely with customer and customer freight forwarders per NOV guidelines,
• Communicates with department supervisors, upper management, sales and operations departments,
• Maintain NOV guidelines on safety, quality, and delivery,
• Clean work areas as necessary to maintain cleanliness, health, and safety standards,
• Process shipping orders through JDEdwards, Export Compliance and other systems,
• All other reasonable tasks assigned with the goal of helping the team, operations, or the facility overall,
• Fulfill tasks as described by Supervisor.