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You will be updated with latest job alerts via emailDice is the leading career destination for tech experts at every stage of their careers. Our client, Cloudious LLC, is seeking the following. Apply via Dice today!
Job Title: Service Desk Engineer (Voice)
Day 1 Onsite: Des Moines, IA
Job Summary:
Ideal profiles should have good troubleshooting skills of Microsoft Outlook, Network, Citrix, VPN, Internet, and other Hardware/software troubleshooting techniques.
Primary Skill: ITIL V.4
Job Description/ Responsibilities
IT Service Desk (Voice process ) role for healthcare project.
Associate should be well versed with typical IT Service Desk tasks with minimum 18 months in International Service Desk, including handling user issues over phone, email & tickets.
Should be familiar with basic Citrix, VMware, Microsoft Outlook, Network, VPN, Internet, and other Hardware/software troubleshooting techniques.
Should be willing to work in a 24x7 work environment (predominantly US / Night shifts).
Full Time