Receive and direct incoming calls to appropriate personnel and voicemail.
Respond promptly with accurate and thorough information according to the specific requests from employees, and visitors.
Greet and announce clients, applicants and visitors.
Follow security procedures for recording guests, suppliers and other visitors.
Arrange escorts as needed.
Issue visitor passes and validates parking.
Assist with scheduling and preparing meeting and conference rooms.
Coordinate setup of conference/meetings rooms and associated equipment with Office Attendant and IT.
Coordinate catering for meeting and events. May negotiate pricing and menus. Secure approvals for catering expenses and review invoices to arrange billing to appropriate department or business unit.
Perform general clerical duties associated with distributing office faxes, packages and mail as required.
Use tracking systems to record inbound and outbound courier, freight and mail.
Meter mail.
Arrange messenger service as needed.
Follow location security procedures for screening inbound deliveries.
Coordinate orders for office supplies and other common use items for the location, such as café supplies, equipment toner, printer paper, freight and shipping supplies etc.
Maintain neat appearance of reception area, conference rooms, café and other common areas in coordination with Office Attendant.
Request building and housekeeping services as needed.
Periodically inspect common area equipment to ensure good operating condition. Arrange equipment service as needed.
Maintain records and logs of service requests and track their status.
Maintain a file of services including transportation sources, accommodations, and referral contacts.
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