Sales Account Management Executive

• Actively seek out new sales opportunities through cold calling, networking, and social media
• Conduct market research to identify selling possibilities and evaluate customer needs.
• Keep accurate and timely pipeline records and update the CRM.
• Prepare and deliver appropriate presentations on products and services.
• Lead the day-to-day client relationship and support Ops team handling client onboarding & order fulfillment.
• Follow escalation procedures for critical issues and work closely with the internal operation team.
• Follow sales and business development practices across fintech and implement a routine to manage all dedicated accounts.
• Create frequent reviews and share sales reports.
• Collaborate with team members to achieve targets.
• Negotiate/close deals and handle complaints or objections.
• Gather feedback from customers or prospects and share it with internal teams.

Skill-Set (job-specific technical skills and behavioral competencies needed)

• Proficiency in using CRM software to manage leads, opportunities, and customer interactions.
• Familiarity with LinkedIn as a tool to generate leads and reach out to key prospects.
• Familiarity with the gift card industry or experience in selling similar products/services.
• Excellent cold calling and sales prospecting skills.
• Good commercial acumen with an understanding of the clients’ procurement process.