Professional qualification or equivalent experience working with Executive students or in Higher Education administration in the Middle East
This is a customer centric role hence entry-level experience in a similar role is required - preferably gained in a Higher Education customer service environment
IT literate and confident in the use of Office365. Experience managing databases and spreadsheets. Knowledge of email marketing software is advantageous but not essential (training will be given on in-house systems)
A knowledge of business education sector is advantageous
A team player who is decisive, action oriented and analytical
Excellent interpersonal skills in order to deal with senior faculty and students including experience navigating challenging and sensitive situations
Experience working in an international environment and an appreciation of cultural nuances
Excellent written and verbal communication skills
Excellent organisational and time management skills, and ability to prioritise tasks and re-prioritise under changing circumstances
Ability to multi-task with a keen attention to detail
Ability to work under pressure and sustain a high level of professionalism in difficult and/or sensitive situations
Commitment to providing a consistently outstanding level of customer service
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