Key aspects of the role include:
- Develop and maintain high standards of policies and procedures manuals for all departments ensuring compliance with local regulations and international standards.
- Serve as a point of contact for inquiries related to policies and procedures, resolving issues, and guiding as necessary.
- Collaborate with department heads and stakeholders to identify areas for policy development or improvement.
- Build and maintain strong relationships with key stakeholders.
- Manage and ensure effective implementation of the Bank’s policies and procedures framework, maintaining high-quality standards and cost-effective service.
- Provide training and guidance to department staff on policies and procedures, ensuring understanding and compliance at all levels of the organization.
- Prepare MIS reports for Senior Management reporting.
To be successful you will need to meet the following:
- Bachelor’s Degree.
- Minimum 5 years’ experience within the Banking/Financial Services Industry of which at least 2 years’ experience in MIS Function, policy and procedure documentation, process, or change management initiatives. Preferably in a local bank in the UAE or a large-size bank in other countries.
- Strong risk and/or project management skills.
- Strong understanding of policies and procedures drafting and MIS management.
- Applicants should be available for face-to-face interviews in the location mentioned above.