Consistently offer professional, friendly and engaging service.
Assist in the day-to-day operations of the Talent & Culture department.
Maintaining flow of documents & ensuring they are as per Hotel policies.
Prioritize all telephone calls and in-person visitors, scheduling appointments as required.
Provide all office administration duties such as written correspondence, mail, photocopying and ordering office supplies.
Maintain confidential filing system for correspondence, policies, standards, regulations and various matters related to the office.
Maintain lockers inventory and conduct spot check to ensure high standard of hygiene at all time. Be in charge of the overall Back of House areas including cafeteria, First Aid room, corridors, washrooms, lounges and ensure they are spotless and tidy at all time. Assist and lead the quarterly pest control in the lockers, with the support of the Cluster Hygiene Manager.
Assist colleagues in exit checklist, clearance, exit interview and resignation process.
Ensuring the timely posting of pictures from colleague events on the appropriate communication channels, such as Facebook, WhatsApp, LinkedIn, Back of House Area.
Process letter Requests from colleagues (Salary, Employment, Experience Certificates).
Filing of all colleague documents on a regular basis and maintaining up to date colleague files.
Processing of new colleagues, changes of status and separations in Oasys
Updating the monthly attendance for T&C in Oasys.
Birthday Calendar, preparation and sending to all colleagues via email.
Assist and lead the T&C activities and events throughout the year, such as but not limited to, Townhall, sport events, cafeteria events, CSR activities, accommodation gatherings, national days.
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