Remote Call Center Representative
Posted on :
12-06-2024
Employer Active
1 Vacancy
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Job Description
Responsibilities:
- Primary work will come from inbound calls, outbound calls, and email support requests
- Assist with patient support such as answering patient emails, patient phone calls, processing medical records, provide patient care coordination
- You will perform typical front office and back office responsibilities, including patient education, medication requests, handling patient questions, and supporting provider needs
- Work collaboratively with team members and our provider network to maintain an excellent model focused on patient care and high quality service
- Become an expert with our software solutions, including but not limited to, Zendesk and Five9.
Employment Type
Full Time
Company Industry
Department / Functional Area
Key Skills
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