Job Description;
- Manage day-to-day operations of the spa, ensuring smooth and efficient functioning
- Supervise and lead a team of spa staff, providing guidance and support
- Oversee retail operations, including inventory management and sales
- Ensure excellent customer service by training staff on phone etiquette and customer interaction
- Develop and implement spa policies and procedures to maintain high standards
- Coordinate with vendors and suppliers for product orders and deliveries
- Handle administrative tasks such as scheduling, payroll, and record keeping
- Maintain a clean and organized spa environment