Diploma or degree in information technology, computer Science or an IT-related field
One year of experience in system/network/computer support on Windows and Windows Servers and backup solutions
Experienced with hardware troubleshooting and resolving PC/Mac system/network issues
Experience with Active Directory, GPOs, DNS, DHCP and IIS
Experienced in engaging cross functional business, IT stakeholders and vendors
Excellent written and verbal communication to convey technical ideas to both technical and non-technical audiences and contribute within a team environment
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