Telecommunication Agent Arabic Speaker
Posted on :
28-09-2024
Employer Active
1 Vacancy
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Job Description
- High School Diploma or Equivalent:
- A high school diploma or its equivalent is usually the minimum educational requirement.
- Post-Secondary Education:
- While not always mandatory, having some post-secondary education in a relevant field such as hospitality management, communications, or information technology can be advantageous.
- Hospitality Management Courses:
- Taking courses in hospitality management can provide a solid understanding of the hotel industry, customer service, and communication skills.
- Communication Skills:
- Strong communication skills are essential for a Telecommunications Agent. This includes verbal communication as well as written communication for handling emails, messages, and other forms of communication.
- Customer Service Training:
- Training or courses in customer service can be beneficial, as Telecommunications Agents often interact with guests and must provide excellent service.
- Computer Skills:
- Proficiency in using hotel management software, reservation systems, and other relevant computer applications is often required.
- Telephone Etiquette:
- Knowledge of proper telephone etiquette and the ability to handle a high volume of calls efficiently and professionally.
- Problem-Solving Skills:
- The ability to quickly and effectively address guest concerns or technical issues related to telecommunications.
- Multilingual Skills:
- Depending on the hotel's location and clientele, being multilingual can be a significant asset in communicating with a diverse range of guests.
- Technical Knowledge:
- Basic technical knowledge related to telecommunications equipment and systems used in the hotel.
Employment Type
Full Time
Department / Functional Area
Key Skills
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