Bachelor's degree in a technical or quantitative/business-oriented field, or equivalent practical experience.
8 years of experience in technical support service delivery or vendor management.
6 years of experience leading technical support teams, operations, strategy, and change management.
Ability to communicate in English fluently.
Preferred qualifications:
Experience working with team members to design and implement strategic projects that solve business problems.
Experience with advanced spreadsheets, SQL, and database software, with excellent analytical skills.
Experience executing complex strategic and operational initiatives, with excellent problem-solving and project management skills.
Experience collaborating with senior stakeholders across a large, global organization.
Knowledge of Google Cloud and/or other Cloud platforms.
Ability to communicate upward to senior management, laterally to site leadership team, cross-functionally to multiple teams including Vendor Management, Global Operations, and technical teams, and toward Vendor Account Management, Vendor Operations Management, and vendors at site-wide level.
Disclaimer: Drjobs.ae is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.