Role Specifications:
Work Experience
- More than 3 years of customer service experience, preferably from hospitality, concierge services.
- Previous after sales experience is a plus.
- 5 days work on shift.
Required Competencies
- Passion for storytelling.
- Observant and sensitive to client’s needs.
- Confident, collaborative and organized.
- Detail oriented, high sense of responsibility.
- People oriented with good relationship building skills.
- Excellent communication & interpersonal skills.
- Strong service driven mindset.
- Thrive working in a team environment.