- Ensure smooth and efficient daily floor operations of the restaurant and bar
- Develop and maintain a strong understanding of the company's food and beverage features to promote to clients.
- Liaise with the kitchen during service periods to ensure quality service and presentation.
- Supervise, train and assist Food & Beverage Attendants.
- Bring into effect the superior product and service expected for our guests in accordance with policies and procedures adopted by the Hotel.
Qualifications
To be a success in this position, you will have:
- 12+ months supervisory experience gained in a similar role
- 3 years experience working within a restaurant or hotel environment
- Solid understanding of alcohol (preferred but not essential)
- Excellent written and verbal communication skills.
- Exceptional customer service skills and an unwavering positive attitude.
- A high level of self-motivation and confidence.