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Jobs by Experience drjobs

2 - 3 years

Job Location drjobs

Dubai - UAE

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Nationality

Any Nationality

Gender

N/A

Vacancy

1 Vacancy

Job Description

As a Butler, We Rely On You To

  • Responsible for greeting guests, providing a positive and friendly attitude through personal recognition and prompt cordial attention from arrival to departure
  • Provide personalize guest services and be the contact point of luxury suite booking guests
  • Take responsibility and ownership in creating personal connections, maintain the guest satisfaction and always take initiative to delight our guests
  • Provide customized check-in procedures, suite set-up and introduction, offer welcome drink and dining recommendations and bookings
  • Include unpacking-packing luggage service, laundry and in-room dining service if guest requested
  • Orchestrate the special occasions, assist with in-suite experience and arrangement in order to create memorable moment
  • Keep updating the daily guest record / report, aware the guest preference and any allergies and ensure any pending items are handed over at the end of a shift
  • Work closely with the team, answer the calls and email in promptly

We Are Looking For Someone Who Has

  • A Diploma Certificate or above in Hospitality Management or an equivalent qualification is preferred
  • Minimum 2 years experience in guest services industry
  • Pay attention to detail with organization skills
  • Excellent guest service skills, interpersonal skills & communication skills
  • Excellent command of Cantonese, English and Mandarin

Employment Type

Full Time

Department / Functional Area

Top Management / Senior Management

About Company

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