To closely monitor the competition and ensure that the department has a complete understanding of each hotel’s products.
Establish good business and social relationships with the industry and participate in activities related to public relations in order to further increase sales leads for department as well as Hotel.
Monitor revenue and costs of the department and assist in developing strategies to maximize profits and minimize costs in conjunction with the Director of Revenue.
Liaise with Director of Revenue Management to develop pricing strategies and peak season procedures. Ensure that these are reflected in the monthly parameters.
Responsible to handle a designated market for which he/she will have targets to achieve in corporate room nights. Making sure the Team has the proper tool to achieve the corporate room night’s goals.
Solicit, negotiate, and book new and repeat business through various efforts (blitz, prospect calls, personal sales calls, referrals, site inspection etc.) to maximize revenues.
Daily observation and monitoring of Travel Click to identify opportunities and acquire competition accounts.
Prepare weekly, monthly, quarterly and annual reports as required.
Assist with compilation of competitive intelligence information.
Identify and target new markets for the leisure segment.
Actively participate in prescribed sales training.
To ensure maximum employee satisfaction conduct monthly and annual performance reviews
Work effectively with all departments to ensure 100% guest satisfaction
Qualifications
Bachelor Degree, Business School and/or Hotel School Diploma preferred.
Minimum five years’ experience / exposure to hotel leisure sales is a plus.
Minimum three years’ experience in a luxury Hotel environment.
Strong leadership, dynamic personality, results oriented, excellent communication and interpersonal skills.
Professional presentation and the ability to close a sale.
Must be able to prioritize, organize, be self-efficient and maintain a positive attitude within a very busy environment
Computer experience at intermediate to advanced level is mandatory (Excel, PowerPoint and Word.
Proficient in English language (Verbal and written).
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