- Functional Knowledge of Newgen applications like ibps and the Lending Domain
- Troubleshoot and diagnose issues related to Newgen suite (Omniflow10.x iBPS 5.x Omnidocs9.x BAM IPS 8.x)
- Support applications and operations with technical consultation and specialized programming if needed.
- Should have functional experience with Newgen application APIs Integration approaches Table Structures Migration approaches building test case scenarios
- Provide the required technical and application support to production support/operations team
- Communicate and document the support issues and escalating to the appropriate IT staff or vendor when necessary.
- Great domain knowledge on all Newgen product applications & functionalities
- Interact with the Business users Product owners or SMEs for requirements and coordinate with the Operations team for production release and post production support
- Coordinate activities among different business and technical groups.
- Carry out assignments alone or as part of a team applying knowledge skills and experience.
- Demonstrate an understanding of the issues and problems raised and proposes viable solutions within the acceptable scope.
- Maintain detailed knowledge of current practice on Newgen within own area of expertise.
Functional Knowledge of Newgen applications like ibps and the Lending Domain Troubleshoot and diagnose issues related to Newgen suite (Omniflow10.x, iBPS 5.x, Omnidocs9.x, BAM, IPS 8.x) Support applications and operations with technical consultation and specialized programming if needed. Should have functional experience with Newgen application, APIs, Integration approaches, Table Structures, Migration approaches, building test case scenarios Provide the required technical and application support to production support/operations team Communicate and document the support issues and escalating to the appropriate IT staff or vendor when necessary. Great domain knowledge on all Newgen product applications & functionalities Interact with the Business users, Product owners, or SMEs for requirements, and coordinate with the Operations team for production release and post production support Coordinate activities among different business and technical groups. Carry out assignments, alone or as part of a team, applying knowledge, skills, and experience. Demonstrate an understanding of the issues and problems raised and proposes viable solutions within the acceptable scope. Maintain detailed knowledge of current practice on Newgen within own area of expertise.