Daily collection and delivery of mail from PO Box and transfer to office mail room when assigned
Operate telephone switchboard to answer, screen and forward calls, providing information and taking messages
Provide information about establishment such as location and working hours of departments or offices, employees within the organization, or services provided
Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations
Maintain guest reservation system
Receive, sort, and route mail, with courier and deliveries
Manage the mail room by allocating mail space for each department/company
Assist staff and keep a track of the international calls and faxes to enable the accounts department to debit the amount to the personnel
Be aware of the location of staff i.e. out of the office in a meeting, on leave, on business trips etc.
Arrange for public transportation if requested by guests
Maintain up-to-date telephone lists
Perform other clerical duties as needed, such as filing, photocopying, and collating
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