FB Supervisor
Posted on :
03-04-2024
Employer Active
13 Vacancies
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Job Description
Req ID : 2388449
- Employee benefit card offering discounted rates in Accor worldwide
- Learning programs through our Academies
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference through our Corporate Social Responsibility activities.
- To be proficient in the History of the Specialty Outlets and act as an ambassador to it
- To supervise a station and ensure that standards are maintained at all times
- To personally coach, train and develop the F&B service team to ensure good food and beverage knowledge.
- To ensure the smooth preparation of the restaurant side-stations, mise-en-place and table set-ups as per outlets.
- To continuously collect feedback from guests and report it back to the Management
- Work in close cooperation with the Kitchen and Stewarding as well as the Outlet Cashiers to ensure a smooth running operation
- Ensure the proper appearance and grooming of assigned Colleagues
- Maintain a professional and friendly relationship with the Outlet patrons to ensure their well-being
- Well versed and knowledge in the Outlet’s menu, promotional activities and other relevant issues concerning the outlets and the Hotel
- Contribute to meet and maximize the monthly revenue budget for the respective outlet
- Operate in a safe and environmentally friendly way to protect guests’ and colleagues’ health and safety, as well as protect and conserve the environment
- Comply with the hotel environmental, health and safety policies and procedures
- To Handle special dietary requirements in a professional way and keep both Kitchen Sous-chef and Manager informed
- To report any issue within the outlets to Housekeeping, Engineering or Security depending on its nature
- To handle in a professional way wine that is rejected or corked and hand-over the same to the Restaurant Manager
- To handle a loud, intoxicated or abusive guest
- To assist a guest or colleague that is feeling unwell
- Operate in a safe and environmentally friendly way to protect guests’ and colleagues’ health and safety, as well as protect and conserve the environment
- Comply with the hotel environmental, health and safety policies and procedures
Employment Type
Full Time
Company Industry
Department / Functional Area
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