Provide daily partnering support to business operations by assisting in O2C activities.
PDC Management, which includes PDC collection, Warehousing, Banking, Maturing, Hold / Postponement etc.
Identify, highlight and expedite timely action to resolve exceptions / interface fallouts by performing review, reconciliation and substantiation of O2C accounts and reports.
Highlight receivables and overdue position to business to facilitate their follow-up and collection activities.
Ensure adequate provision is created for doubtful debts as per Policy.
Highlight risks and exceptions based on daily review of Collection control accounts and ensure resolution of exceptions within SLA by escalating in a timely manner.
Create and maintain various master record for the O2C activities.
Perform assigned month end book closing tasks within O2C.
Monitor the ongoing automated activities and ensure continuity of daily tasks.
Support with resolution of audit requests within the submission timelines
Identify and support on standardization and improvement initiatives within the O2C function.
Execute Customer Account Reconciliation/Balance Confirmation/SOA/Dunning etc.
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