Partnering with the global HC Operation leadership team to ensure the smooth and efficient delivery of key HC operational function aligned with local needs but in context of a global framework
Overseeing accurate and timely administration and delivery of operational tasks, which includes but is not limited to payroll, personnel file maintenance, Employee Transactions & Workday data entry, auditing, compliance, and providing data for financial controllers. Second escalation point to help resolve any payroll and benefits related issues including relationships with external providers for the Oliver Wyman Group in IMEA
Ensuring HCM and HC Ops team coordination, quality upkeep and maintenance of Personal Files, HRIS Data, employment letters and documentation, employee notifications and transactions
Overseeing/ supporting internal and external audits including client audits.
Partnering with the Global Contractor Management (GCM) team to manage and execute Independent Contractor contracts/ agreements/ engagements including senior advisors.
Managing all approval processes for the regions in accordance with the approvals matrix and invoicing policies
Driving efficiencies and improvements in regional HC Operational matters from both cost and delivery perspective
Setting and managing regional HC Operations budget, ensuring that costs grow only in line with business growth and management guidance
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