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You will be updated with latest job alerts via emailResponsibilities:
- Delivers medium to large scale projects from initiation through delivery.
- Writes effective functional specifications based on business requirements.
- Identifies key milestones. Documents and manages project schedule with input from program/project team.
- Recommend business actions based on analytical findings. Includes defining new metrics, techniques, and strategies to improve the metrics.
- Understand how the payments systems work from the core, to the design & capabilities.
- Work with multiple teams like Tech, Product and Business to sort out existing issues and help build long term solutions.
- Work on Customer escalations. Identify issues and fix them. Use Amazon's tools to problem solve and validate solutions.
- Work with internal & external Partners (Banks, Processors, network & Acquirers) as part of process and make sure the experience is seamless.
- Lead programs to drive automation of manual efforts throughout the end to end business process.
- Identify & fix experience gaps like resolving controllable failure reasons through the eco-system.
- Analyze trends at industry level and other relevant data and come up with opportunities to improve the experience with effective and innovative solutions.
Full Time