Credit Controller

Responsibilities:
• Review application & mandatory documents in line with Credit Policy and proposed to the management for approval / rejection
• Ensure customer data are maintained in customer master, updated in equal intervals
• Maintaining credit limits & payment terms in the system and ensure periodic review
• Release the credit block orders as per credit policy and special approvals
• Publish SOA to customers & resolve queries from customer
• Monitoring the AR team to ensure receipts are allocated as per payment details form customer
• Obtain balance confirmation from customers on periodic basis
• Update receivable manager on customer payment history & risk involved
• Providing customer statement and ageing reports to sales team for collection and follow-up of overdue amounts
• Collection & payment follow-up
• Regular review of customer overdue with sales team and track collection plan
• Contact customer and make sure payment are recovered as per due date
• Follow-up overdue from customers and escalation to next level in accordance with issued credit policy
• Visit customer to ensure timely collection and dispute resolution
• Prepare overdue report & tracker for collection follow-up Audit
• Preparation of requirement for the External Audit
• Coordinating with the Internal Audit team for any requirements. Others
• Ensure required SOP are followed on the day-to-day process
• Process improvement plan and control